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30 April 2025
CEO Update Some political victories inspire songs and movies. Others go unheralded, the result of long-term determination and patience that defy the heroic narrative.
While the NSW Government’s commitment to deliver five-year funding to the sector as part of its new sector roadmap is definitely in the latter category, I do want to take a moment to reflect on what it means for NCOSS members.
More than any single government initiative, this framework will make a material difference to the lives of our state’s most vulnerable people by allowing our members to shift their focus from the funding merry-go-round to their core mission.
For too long, the sector has devoted too many of our scarce resources to bureaucracy, jumping through contractual hoops and using ineffective evaluation frameworks for short-term funding contracts that seem to end before they begin.
Extending the funding window, streamlining contract requirements, and creating more certainty will allow our members to invest more of their time in their mission while remaining accountable to the communities we serve.
These structural reforms are linked to a Jobs Compact that will make work in the community services sector more secure and better supported, helping us retain our most valuable asset.
However, the sector also has genuine concerns that without the right government support, the mission of improving work conditions in the sector may undermine the viability of some services.
One wrinkle is emerging in the push to create a Portable Long Service Scheme for the sector.
While the sector strongly supports any move that would allow workers to accumulate long service leave entitlements and build on them when they move around the sector, this scheme is currently unfunded, meaning service organisations could be left to foot a higher wages bill.
The Government’s own analysis shows that this would add at least half a per cent to labour costs to fund a scheme that will eventually become self-funding. In dollar terms, this would amount to an extra $84 million in operating costs. This is a significant burden for organisations running on the tight margins that many NCOSS members are. This will have a material impact on their services and, critically, their capacity to hire the very workers the scheme is designed to assist.
I have made the case to the NSW Government and have yet to secure a commitment to fund the scheme, but we need to press the point. This is an example of the type of self-defeating bureaucratic thinking the broader Roadmap seeks to avoid.
If you are concerned about your service’s capacity to meet these increased costs, we would love to hear from you so we can continue to press our case with the government. We also encourage you to speak to your state member of parliament, so they know what is at risk in their community.
Community needs are growing in a cost-of-living crisis. In this pressured context, it would be a shame if the government’s welcome commitment to stabilising the sector is let down by short-term thinking that undermines the very services it seeks to stabilise.
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Secure Jobs and Funding Certainty Roadmap
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The State Government has announced the Secure Jobs and Funding Certainty (SJFC) roadmap—a major reform that delivers on a key election commitment and represents a significant win for the community services sector across New South Wales.
This landmark initiative will provide long-term, five-year funding contracts to community service organisations, supporting more than 7,800 non-government
organisations, 240,000 workers, and over one million people who rely on essential services annually.
Our sector has operated under the strain of short-term funding cycles and persistent uncertainty for too long. This commitment breaks that cycle, offering the security and stability we’ve long advocated. With longer-term contracts, organisations can now plan for the future, invest in staff, reduce red tape, and focus on what matters most: delivering meaningful outcomes for our communities.
Importantly, this roadmap recognises and supports the invaluable contributions of our workforce, which continues to deliver critical services in the face of growing demand. They provide critical frontline services to
support people facing homelessness, poverty, domestic violence, and trauma. This is essential work that strengthens communities and improves the health, well-being, and resilience of NSW.
The SJFC roadmap has been developed in close partnership with peak organisations, government agencies, and the Australian Services Union. It is a testament to the power of collaboration and the strength of our sector’s advocacy.
While much more work remains to ensure a sustainable and vibrant sector, we welcome this announcement and look forward to working with the Government to ensure services stay strong and continue improving lives.
Read more about the roadmap here.
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NSW Legislative Council Parliamentary Inquiries Workshop
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Register for this free NCOSS workshop to learn about how to take part in parliamentary inquiries. Designed for people working in policy, advocacy or management in the New South Wales community sector.
Facilitated by staff members of the NSW Legislative Council parliamentary committees, as well as by the NCOSS Policy & Advocacy team, this workshop is most useful for people who have limited or no experience in writing submissions or taking part in hearings. It is also well-regarded by those who would like to refresh their knowledge and skills in the subject
areas.
The workshops will be held at NSW Parliament House, 6 Macquarie Street, Sydney on May 7. 8:30 am - 1:00 pm.
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Cybersecurity and Essential Community Services in NSW
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At a time when cyber threats are becoming increasingly sophisticated and targeted, not-for-profit organisations may face disproportionate challenges when it comes to cybersecurity and digital privacy. NFPs are often responsible for protecting highly sensitive personal data but have limited resources and expertise to protect it.
To help combat these challenges, NCOSS, in partnership with WorkVentures, did an in-depth assessment of the cybersecurity practices of 14 community services in NSW to identify key strengths and weaknesses of the sector's digital infrastructure.
Join us for a free webinar on Thursday 8 May, 11am - 12pm to hear key findings of our forthcoming report Hidden Vulnerabilities: Cybersecurity and essential community services in NSW and ways for community organisations to more effectively safeguard their data.
The webinar will be hosted by Work Ventures Cyber Security Team and NCOSS.
For any questions, contact David Gbogbo, NCOSS Business Support Lead at david@ncoss.org.au.
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NCOSS is undertaking a process to develop a new five year strategic plan, working with Nous Group. Over the next few weeks we will be reaching out to members and stakeholders by email to ask you to contribute your ideas towards NCOSS’s
strategic direction. We'll be conducting a survey, focus groups and interviews.
We would really appreciate you taking this opportunity to contribute towards our shared future.
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2025 NSW Volunteer of the Year Awards.
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Caption: Photo of a group of people holding awards
and looking at the camera. Text reads: "2025 NSW Volunteer of the Year Awards. Only 1 month left. Nominations closing soon."
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Nominations for the 2025 NSW Volunteer of the Year Awards are now open.
The awards recognise the efforts and impacts of volunteers working in local communities across the state.
The not-for-profit and community sectors have large networks of community-led groups, volunteer involving organisations and the volunteers themselves.
The Centre for Volunteering has asked that you use your various member communications such as weekly newsletters, CEO messages and other network communications, to encourage nominations for the awards.
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IPART Draft Report on OOHC Pricing & Costs
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Caption: Image of paper reports. Text reads:
"Understanding the IPART draft report on Out of Home Care. Deadline extended."
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The NSW Independent Pricing and Regulatory Tribunal (IPART) has released a Draft Report reviewing the cost and pricing arrangements for out-of-home care (OOHC).
This report will influence future funding and support for Aboriginal Community-Controlled Organisations (ACCOs) and carers delivering care under NSW Government contracts. Submission deadline extended to 9 May 2025. IPART has extended the deadline for public submissions and is holding online workshops to gather sector feedback. This is a critical moment for our children, young people, and communities. This extension allows more time for stakeholders, including ACCOs and carers, to review and provide input on the draft recommendations.You can submit feedback here.
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National Reconciliation Week 2025
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Caption: Image of red and yellow Aboriginal leaf design. Text reads: "National Reconciliation Week. Bridging now to next. 27 May - 3 June."
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National Reconciliation Week runs from 27 May to 3 June. This year's theme, Bridging Now to Next, reflects the ongoing connection between past, present and future.
Bridging Now to Next calls on all Australians to step forward together, to look ahead and continue the push forward as past lessons guide us.
Reconciliation Australia has resources for you to show your support at your work, school, university and in your community, including a calendar of events, social media posts to share and translated resources.
From Monday 5 May, you can collect a free National Reconciliation Week A2 poster from Officeworks stores nationwide.
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IPART Out-of-Home Care Review - Draft Report Workshop IPART 1 May, 1pm-3pm Online Free | Register here
The NSW Independent Pricing and Regulatory Tribunal (IPART) has released a Draft Report as part of its review of the cost of delivering out-of-home care and the pricing arrangements with non-government providers who deliver care under contract with the NSW Government.
We are inviting all stakeholders involved with out-of-home care services to attend our workshop to discuss the changes we have proposed in our Draft Report.
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Addressing the
Perpetration of Violence and Digital Dependency in Young People LEAD Professional Development 1 May, Doonside $90 - $150 | Register here
Join us for a dynamic, solutions-focused symposium co-designed by young people and subject matter experts. This event is designed for practitioners working with young people and families across the
community services, education, mental health, legal, childcare, and settlement sectors.
Together, we’ll unpack two critical and interconnected challenges — digital dependency and the perpetration of violence by young people, exploring the underlying causes, impacts, and practical strategies to better support young people, caregivers, and families.
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Privacy: what not-for-profits need to know about protecting personal information Justice Connect 8 May, Online $49 - $85 | Register here
With reforms in full swing and data breaches continuing to dominate the media, now is a good time for a privacy law refresher.
In this webinar, our lawyers will set out some of the key personal information handling obligations for not-for-profits and provide you with an easy-to-follow framework to help demystify privacy laws.
We’ll bring you up to speed on the privacy reforms with a high-level overview of the most important changes to understand and give you some pointers on key trends in data breaches and regulatory priorities for the Office of the Australian Information Commission.
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Specialist Homelessness Service (SHS) Network Meeting Homelessness NSW 22 May, Online Free | Register
here
Join us for the May 2025 SHS Network Meeting.
This session will feature:
- A Ministerial
update from The Hon. Rose Jackson, MLC
- Sector peak body updates from Yfoundations, Domestic Violence NSW, and Homelessness NSW
- Virtual breakout sessions on key topics such as DFV exit pathways, Housing First in practice, and the Capability Framework
- The official launch of the SHS Capability Framework
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Unmasking Coercive Control Central Coast Domestic Violence Committee & LEAD Professional Development 29 May, Tuggerah $100 | Register here
Join Jess Hill and leading subject matter experts to experience a holistic, and informed forum about the complexity of coercive control, the progress of the coercive control legislation introduced last year, primary prevention and relevant insights into identifying coercive control as a practitioner.
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ZEST Awards Western Sydney Community Forum 12 June, Accor Stadium $143 - $286 | Register here
Showcasing the vital work of the community sector across greater Western Sydney, the ZEST Awards have become a signature event on the calendar for the region. In 2025, we will continue to recognise and acknowledge the work of our region's dedicated and passionate community groups and leaders.
Each ticket to the 2025 ZEST Awards Ceremony includes pre dinner drinks and a two course, sit down meal.
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Disaster Relief Grant Closing Date: Ongoing
The purpose of the grant is to support those most in need and those least able to return their homes to a safe and habitable condition after a natural disaster such as low-income earners and where the damage is not covered by insurance. In doing so, it seeks to alleviate personal hardship and distress arising as a result of natural disasters in NSW.
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Wayahead Mental Health Month Grants Closing Date: 6 June 2025This grant invites organisations to propose projects or events promoting mental health awareness during Mental Health Month. You can focus on youth, LGBTIQ+, CALD communities or Aboriginal and Torres Strait Islander peoples.For more information, please visit the grant information page.
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Caption: Text reading "Closing Soon!"
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Building Digital Skills Grant Closing Date: 30 April 2025
Building Digital Skills grants of up to $20,500 help organisations to support older Australians aged 50+ through free digital mentoring sessions. A range of resources and support materials are available to help organisations to deliver this program, including the learning courses available on the Be Connected learning site.
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Community Connectors for Immunisation Grant Closing Date: 9 May 2025
As part of the Priority Populations Immunisation Program, this grant funds not-for-profit organisations to increase vaccination coverage in culturally and linguistically diverse communities.
The objectives of this program are to:
- increase immunisation uptake in CALD communities
- increase the acceptability and accessibility of vaccination among hesitant and hardly reached CALD communities
- promote partnerships within CALD communities to improve vaccine uptake
- reduce the burden of vaccine-preventable diseases in these communities.
This program is funded and administered by NSW Health.
For more information, please visit the grant information page.
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Some of the latest from our Jobs Board:
Drug & Alcohol Counsellor (Inner West Sydney) - Leichhardt Women’s Community Health Centre - VIEW JOB
Contact Supervisor (Western Sydney) - Western Sydney Community Legal Centre - VIEW JOB
Support Worker (Western Sydney) - St Vincent de Paul Society - VIEW JOB
Communication & Advocacy Officer (Sydney Wide) - Youth Action - VIEW JOB
Research Manager (Sydney CBD) - Justice and Equity Centre - VIEW JOB
Peer Worker - Suicide Prevention (Northern Rivers) - ACON Health - VIEW JOB
Case Worker - Homelessness Early Intervention (West Ryde) - The Northern Centre - VIEW JOB
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NCOSS gives its members the opportunity to share their stories, research, resources, events and more through NCOSS eNews. If you have something to share with the sector, send through a short blurb (50-70 words), image (250 x 250px) and relevant links to info@ncoss.org.au.
We will endeavour to add it to an edition of NCOSS e-News (goes out every fortnight on Wednesday morning). Deadline for content is 5:00pm on Monday, the week of publication. The next deadline is Monday, 12 May 2025.
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NCOSS gratefully acknowledges the support of
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